BY PLATER ROBINSON
SOUTHERN INSTITUTE AT TULANE UNIVERSITY
NEW ORLEANS, LOUISIANA
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TABLE OF CONTENTS
INTRODUCTION
PROCEDURE
FORM A GROUP
GET THE INTERVIEW
BE PREPARED
BE A GOOD
LISTENER
BE HONEST ABOUT
BEING CONFUSED
BEGIN IN THE
BEGINNING
FOLLOW THE
CHRONOLOGY
SEIZE THE ANECDOTE
CONCLUDE THE INTERVIEW
TRANSCRIBE THE INTERVIEW
GO BACK
CLASS PRESENTATION
AN ARCHIVE OF RICH ANECDOTES
In 1987 I began my career as a free-lance journalist in public radio. I carved a
niche in that world by doing stories tied to the fiftieth anniversaries of the
major events that occurred before and during the Second World War. Every
time there was a fiftieth anniversary of some landmark event, like the bombing
of Guernica, the Munich conference, or the invasion of Poland, I visited the
site of the landmark event and interviewed everybody I could about what
happened fifty years before and -not least- about what has happened
since. I
then knocked on the door of public radio in the effort to sell the story. I lived
in the capitals of Europe and traveled to the small villages in the most remote
stretches of the most distant hinterland. I interviewed heroes, villains, and
(mostly) ordinary people. I then returned to Louisiana and followed David
Duke through the most distant reaches of the hinterland in my own homeland.
I also spent a lot of time interviewing people elsewhere in the Deep South,
particularly in the Mississippi Delta. I think it's important to gather the voices
of people who have witnessed history, particularly the voices of those who have
been forgotten. Many are old. Time is not on our side.
Oral history is rewarding beyond measure. It can be applied to just about
everything: the Second World War and the Holocaust; the wars in Korea and
Vietnam; the civil rights movement; the neighborhood; the grandparents; the
past. The task of gathering oral history requires careful preparation and a
degree of honesty rarely required of today's youth. The student is asked to enter
the world of another person, to see things from a different perspective, to step
outside of themselves.
Plater Robinson
Southern Institute
PROCEDURE
Make copies of this guide and give a copy to each student.
FORM A GROUP
The first thing the students should do is divide up in groups of four. Each
group serves as a team. Each person on the team is assigned certain duties: two
are assigned to record the interview, each with a separate means of recording
(video recorder, tape recorder, pencil, or pen); and two are assigned to conduct
the interview, the ones who ask the questions. It is imperative that two people
record the interview. Invariably, something breaks, something is forgotten,
something goes wrong. The backup is needed.
GET THE INTERVIEW
Call and make an appointment to do the interview. I have always felt distinctly
uncomfortable calling someone out of the blue and asking them for an
interview. I always feared they would react angrily, shout that their thoughts
were not of my concern, and slam the phone down. This has never happened.
People are generally very kind. Don't be afraid to pick up the phone and call.
Most people are eager to talk. Everybody has a story to tell.
Explain the assignment. Tell the person exactly what you're interested in, and
why. Ask the person for an hour of their time. Most people don't cringe at the
thought of an hour. Set the day, the time, and the place for the interview. It's
best if you go to their house, but have a back-up location if they don't want to
be interviewed at home. Once the day, the time, and the place are established,
repeat this information aloud so that there is no doubt about what has been
agreed on. It's also important to ask the person for directions to the interview
locale. Once you've written this information down, repeat it aloud to correct
any mistakes. If you take time to be careful, you'll save time later
on.
If the interview goes well, you don't have to stick to the hour deadline, but you
do have to ask politely for permission to exceed the deadline.
Don't be late for the interview. I make sure I'm outside the person's house a
few minutes before I'm due. There are few things less considerate or more
disconcerting than being late for an interview. It gives the wrong impression at
the wrong time.
BE PREPARED
Interviewing a person is a responsibility not to be taken lightly. You are asking
the person to step back into a time where the memories might not all be
pleasant. Be respectful. The way to be respectful is to be well-prepared.
Before the interview, each group of four students should learn as much as
possible about the interviewee and about the period of time in which the
interviewee lived. Make a page long outline of questions you want to ask. Just a
single page. You don't need to ask a lot of questions. But you need to go into
detail with the questions you do ask. List the questions in chronological order
from the beginning of the person's life until the present-day. The best
questions are one sentence long. Be clear, be concise, be direct.
If you do not prepare yourself with knowledgeable questions before the
interview, you insult the person you're interviewing and bring discredit on
yourself.
BE A GOOD LISTENER
Be comfortable with silence. The interviewee may pause and pick up again.
The gems of memory often tumble from those pauses. Don't step on them in
the haste to ask another question. Be a good listener.
Don't blindly follow your list of questions. If the opportunity demands, break
from the list and pursue a question out of order.
There might be times when the interviewee is overcome with emotion. The best
response is respectful silence. When the interviewee has regrouped, the
interview can continue.
Don't interrupt. Rather, don't interrupt unless the interviewee is clearly getting
off the subject. You will have to transcribe the interview afterwards, a laborious
task. You will want to spend time transcribing only relevant material. Good
editing during the interview will save you time later on.
Have eye contact with the interviewee.
BE HONEST ABOUT BEING CONFUSED
If you don't understand something, speak up. If it's not clear, speak up. This is
no time to be timid. You have to be able to say, "Excuse me, but I don't quite
understand that. Could you explain it again?" People don't mind repeating
themselves.
Be forthright about what you don't understand. You'll have to explain the
contents of the interview to your teacher and to your fellow students later on.
First, you'll have to understand it yourself. Make sure you get it straight in
your own mind before you leave the interview.
Remember what Mark Twain said: "I was gratified to be able to answer
promptly, and I did so: I said I didn't know."
BEGIN IN THE BEGINNING
I always begin an interview with the same question: "Would you be kind
enough to tell me your name, where you were born, and when?" Immediately
at the beginning of the tape, or at the top of the page, you have the
biographical information from which the rest of the story flows. Remember
that some people are sensitive about revealing their age. If this is the case,
apologize and move on.
FOLLOW THE CHRONOLOGY
Conduct the interview according to the chronology of the interviewee's
life.
The first series of questions should be directed at the interviewee's youth. A key
question to consider is this: when growing up, who were the people you
admired? Why did you admire them? How did they influence you? Can you
remember moments or events when this person did something or said
something that influenced you and affected the way you've conducted your life?
If so, how? Can you give examples?
Other possible questions are these: What were the key moments of your life?
When did you have to demonstrate physical courage? When did you have to
demonstrate moral courage? What events determined the course of your life?
What would you do differently?
The decisive moments in a person's life often emerge during an interview.
Recognize them as such, and let the interviewee address the subject fully. Ask
for details. Ask them to describe. Explore the thought. One event in a person's
life can say more about the person than his or her entire life story.
If it's interesting, follow it.
SEIZE THE ANECDOTE
When the interviewee provides you with an interesting or illuminating story,
explore it. Don't rush on to the next question. Remember, you don't have to
follow the outline. Listen closely, and seize the anecdote ("a rare entertaining
fact of history or biography").
CONCLUDE THE INTERVIEW
I always conclude an interview the same way: "Is there a question you would
like to answer that I did not ask?" This gives the interviewee an opportunity to
make a point that might have eluded your earlier questions. It also gives the
interviewee a chance to summarize, or reach a conclusion, about his or her
life.
When you have concluded the interview, don't get up and leave immediately.
Turn off the video recorder or tape recorder, or put down your pen, and just sit
in pleasant conversation with the interviewee. It is likely an important piece of
information will emerge. There is something about the end of the interview
that relaxes the interviewee. You can then turn on the video recorder or tape
recorder or pick up the pen and continue the interview.
TRANSCRIBE THE INTERVIEW
Afterwards, each group is responsible for transcribing the interview. I
recommend transcribing the entire interview verbatim, but, as that is a very
time consuming task, it is acceptable to transcribe only those parts of the
interview that are most important. This is where good editing comes in. After
transcribing the interview, the group should break it down and analyze what
has been said.
GO BACK
When you have transcribed the interview, edited it, discussed it, debated it, and
summarized it, you might realize that you still have questions. It is sometimes
a good idea to ask the interviewee for a second interview. The second time
around, you can clarify previous answers, ask other questions, and catch earlier
mistakes.
CLASS PRESENTATION
Each group makes a presentation to the class. The students must explain who
the interviewee is and what the interviewee experienced. In addition, the
students must select two important stories from each interview. The first story
must cast light on the interviewee; the second story must cast light on the
period in which the interviewee lived.
Finally, the students must answer questions from fellow students about the
interviewee and the interviewee's life. The students must demonstrate
knowledge and poise in answering questions.
AN ARCHIVE OF RICH ANECDOTES
In conclusion, the most enlightening of the key points and rich anecdotes
gleaned from the interviews by all the students should be compiled into a single
notebook. This notebook will serve as a valuable historical archive.
In ways that apply to oral history, the late historian Barbara Tuchman
described the duties of a writer: "Select the essential, discard the irrelevant --above all, discard the
irrelevant."
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